How Our Occasions Workforce Stored Hundreds the usage of AI for INBOUND ’24

by | Jan 27, 2025 | Etcetera | 0 comments

When HubSpot’s World Events Team of workers had its first kickoff planning session for INBOUND 2024, they weren’t sure regarding the creative path they’d take.

One thing used to be as soon as clear even if: Given how huge AI has become in the last few years, they knew they’d incorporate it come what may.

I attached with the staff to be informed further regarding the crucial serve as AI carried out in pre-production – from growing eye-catching visuals with Midjourney to targeted agendas with Claude.

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Creating Fresh Interstitials

Prior to INBOUND 2024, the staff stored the onsite interstitials stunning consistent year-over-year, sticking to static visual imagery and light-weight animation.

It used to be as soon as time for a change.

Instead of graphics that may disappear into the background, they wanted to create interstitals attendees would need to engage with.

“This year, AI has been large, and we got an intro to Midjourney and the art work that Eduardo have been doing with the software,” discussed Sav Aaver, former HubSpot production manager who led the collaboration. “We decided to appear into that so to upload further passion to our screens, create a brand spanking new element so other folks have something to take a look at that sparks conversation, if they’re sitting and in a position and working between sessions.”

The World Events staff tapped Eduardo Garcia-Lopez, who leads HubSpot’s Visual Design staff, to oversee the producing of fresh interstitials with AI – leveraging Midjourney to generate flat, 2D images and Runway for video and animation.

HubSpot Video

They weren’t looking for to create something internet new, he says, on the other hand they wanted to push their branding.

“We didn‘t want it to in reality really feel like, ‘Oh yeah, this is very on the brand. It’s exactly what we could be anticipating,’” Garcia-Lopez discussed. “We might have favored to find, on account of AI provides us the ones probabilities – you’ll take it anyplace you need on the other hand however maintain the equivalent style of the logo.”

After some brainstorming, they settled on 3 subjects:

  • An umbrella theme for INBOUND, which used to be as soon as very abstract and moderately tied to the HubSpot brand.
  • An extended brand for each degree.
  • A third, surreal, abstract the city theme
HubSpot Video

The Inventive Process with AI

From start to finish, it took the staff roughly a month and an element to generate 28 final films, with 14 minutes of run time adapted for seven show types at the venue.

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Starting with a baseline of shapes, gradients and colors that have at all times been the root for INBOUND graphics, Garcia-Lopez fed those initial images to Midjourney.

inbound shapes

That allowed him to generate initial ideas and alternatives to provide to the World Events staff.

With AI, the person doing the prompting becomes the director, he says.

“You‘re telling the AI. ‘Proper right here’s my vision. Now, move out and do that,’” he says, “It takes a while, on the other hand for many who read about that to a staff, you proceed to need anyone to pressure the vision.”

Once every teams agreed on the final 2D images for each degree and website online, Garcia-Lopez headed to Runway for mini video shorts and animation.

inbound Main Stage

“It took me roughly two days to create the Boston mini paper the city, generating the entire flat images and creating a storyboard, going into Runway and animating all of them,” he says. “Then, I went into Adobe Premiere to edit all of the factor.”

He also used Topaz, an AI enhancing software that enhances the usual of AI films.

I wondered, how so much wouldn’t it value if the staff worked with a broker to create the ones assets the old fashioned approach.

Garcia-Lopez estimates inquiring for a 30-second clip would take at least two weeks and 1000’s of bucks.

That discussed, Midjourney wasn’t exempt from the oddities that happen while you use AI to mimic reality.

“What I offered to the staff used to be as soon as necessarily essentially the most presentable, the cleanest alternatives, on the other hand behind the curtains, there were many generations that weren’t coming out well,” Garcia-Lopez says. “It used to be as soon as very asymmetric. You may be able to have something ordinary happen – buses going into each other, buses working into other folks, like a lot of these ordinary problems.”

What took a lot of time used to be as soon as working out the best takes and cleaning up inconsistencies, he says. Thankfully, AI works rapid.

“We’ve been iterating in a topic of days. We’d have new alternatives in a couple hours, so it used to be as soon as very, very rapid,” Garcia-Lopez discussed. “As a fashion designer, we may’ve sought after a big staff to send all of the ones assets, even a sign for the entire variation of types.”

With Midjourney’s be in agreement, he used to be as soon as in a position to create 25 distinct types – a consequence he calls “nearly unthinkable” throughout the time that that they had.

“You need a big staff with specific talents to accomplish a specific style,” he says, “and now we have been in a position to transport wild and select what we might have favored.”

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AI isn’t without its stumbling blocks.

When I asked Garcia-Lopez regarding the design challenging eventualities that come with leveraging AI, he discussed there’s a big one other folks perpetually omit.

“Bettering something is if truth be told fairly hard. With an editable document, like a vector-based design in Adobe Illustrator, you’ll trade every little part,” he says. “With Midjourney and the ones AI tools, it isn’t that straightforward.”

It’s a myth that enhancing with AI is rapid, he says. For example, color sensible, it’s conceivable you’ll no longer at all times get the exact same colors you’d reach from a color palette. Alternatively you’ll get something stunning close.

Aaver echoes that sentiment.

“It used to be as soon as a big learning enjoy for us, for the reason that approvers and reviewers,” she discussed, “learning what we can and can‘t give feedback on, what’s a very simple trade, what’s no longer in reality simple.”

In addition to, AI isn’t doing nearly all of the art work, reverse to modern consider. There’s a lot of bringing it once more to Adobe and then feeding it once more into the AI type to get the consequences that you need., Garcia-Lopez says.

“You’ll be in a position to take action a lot with a small staff, on the other hand you wish to have talents in several software and a very good background to resolve a lot of the ones issues,” he supplies.

Creating Custom designed Agendas for Attendees

Together with interstitials, the World Events staff moreover changed into to Anthropic’s Claude to create assets.

“We might have favored to imagine coverage and we love Claude because it does no longer teach on the data you input,”discussed Matt Diaz, the staff lead on HubSpot’s World Events staff. “It has a large context window so we could upload a lot of wisdom for it to train on and offers us the output without keeping up that data for its device.”

They wanted to amplify attendee personas and create targeted agendas, which may then be used to put it on the market the improvement in an interactive “Make a selection Your Personal INBOUND Journey” quiz.

inbound targeted agendas

The staff’s first step used to be as soon as asking Claude to create targeted agendas, in keeping with INBOUND’s sessions and audio device, their buyer personas, and their objectives and targets.

“It used to be as soon as in a position to check out this within a minute,” Diaz says, “It used to be as soon as actually detailed, it used to be as soon as implausible.”

Their next step used to be as soon as instructing Claude to ensure each agenda used to be as soon as unique, without overlapping sessions, making sure so to upload the chatbot for context and reasoning behind its possible choices.

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The process took two to a couple of rounds of critiques, as Claude would every now and then hallucinate, growing sessions or audio device that didn’t exist.

All the process took no longer up to a whole day, in keeping with the staff.

“For many who had been to hire a staff to check out this, you‘re talking a couple of days,” Diaz says, “they most often’re going to hit you excessive with a lot of money to check out this. And this used to be as soon as the price of a Claude skilled subscription.”

Once their targeted agenda used to be as soon as built, they created faithful personas for each agenda. This included marketing-focused ones identical to the AI-Driven Leader and the Promoting and advertising and marketing Technologist, sales-ones identical to the Move-To-Market Strategist, and founder-inspired ones identical to the Knowledge-Driven Leader.

inbound targeted persona

The second a part of this enterprise involved growing a personality quiz that attendees would possibly simply take to test their persona to a targeted agenda.

“We’ve been running beneath the realization that, in particular on social media, other folks don’t need to move and find out who they’re,” discussed Sarah Hughes, the social media lead on the World Events staff. “They like to be told who they’re by means of the ones quizzes or persona checks.”

choose your own inbound adventure quiz

Crucial drawback used to be as soon as ensuring that the quiz’s scoring device had even odds for each agenda, i.e. making sure all quiz takers weren’t getting matched to the equivalent targeted agena.

“Claude got us roughly 85% of one of the best ways, and then it were given right here to figuring out that scoring rubric and making sure that it made sense for the entire personas,” discussed Senior Content material subject material Promoting and advertising and marketing Manager Lanna Nguyen.

They revealed it on the INBOUND weblog, the usage of guests by way of electronic mail and social channels. To say it used to be as soon as successful is somewhat of of an underestimation.

“In all of our 2024 blog posts, it used to be as soon as the third ranked on the subject of impressions behind some other submit that we put a lot of paid spend behind,” discussed Lanna.

This quiz used to be a precious helpful useful resource for leads, chances, and attendees, she supplies.

With such a large amount of ‘AI lengthy long past incorrect’ stories floating spherical, this is a small case find out about into AI getting it right kind.

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