Get Fast Solutions About WPMU DEV Merchandise and Products and services… Meet Our New AI Assistant!

by | Apr 12, 2023 | Etcetera | 0 comments

We’ve got some exciting knowledge… now you’ll have the ability to ask our new AI-powered enhance chat bot the remainder related to WPMU DEV and get answers…fast! customer review of WPMU DEV.
Our 24/7 enhance is now a lot more stellar with the discharge of our newest AI star!

Forward of you even ask, the answer is “Certain” …

  • Will I however have get right of entry to to 24/7 an expert enhance from dwelling, breathing, folks?

Certain, you’ll. We don’t have any goal of adjusting our very good enhance staff with robots. Our AI assistant is designed to improve and complement our enhance offering.

  • Will this help me get answers faster so I will be able to get once more to my business faster?

Certain, it’ll. That’s an ideal question and thanks for asking! Keep finding out to be told how our AI assistant will help to speed up your corporation.

  • Will the AI assistant robotically increase a a success business for me?

Certain, it’ll not. Our CEO’s name is James Farmer, not James Cameron (you’ll be in a position to try our James’ Avatar proper right here) and he loves to stick it precise. So, don’t grab your breath until your face turns blue having a look forward to a few other-worldly futuristic flight of fancy, reason we’re all about turning in precise enhance with precise other folks (we’re merely not antagonistic to the usage of the latest AI technologies and tool whether it is serving to us serve you upper).

In this article, we’ll cover:

Why Introduce an AI Assistant to WPMU DEV?

WPMU DEV Ai Assistant interface.
Hi WPMU DEV bot, satisfied to meetcha!

While we’re very so much a “staff human” company (no ifs or bots about it), our membership is emerging. We offer 24/7 enhance to all WPMU DEV folks (and your staff folks too as an add-on).

As we’re devoted to providing all folks with the most efficient imaginable level of top quality enhance, we’re always in search of equipment and strategies to help us upper help and enhance you and your corporation.

The usage of an AI-powered chat bot is just every other software that can help us to provide a better provider.

So, the aim of introducing the AI assistant isn’t to exchange our human enhance staff, alternatively to help boost up the usual and effectiveness of our enhance provider to you.

We understand that purchaser enhance is essential to the good fortune of any product or service. We wish to ensure you that our purpose is to continue turning in on our willpower to send the most efficient buyer beef up to be had within the WordPress universe while bettering your experience and providing faster and additional atmosphere pleasant lend a hand at some stage in the addition of our AI-powered chat bot.

The AI-powered chat bot is designed to art work alongside our human enhance staff, not exchange them. Our human enhance staff remains to be available 24/7 to provide a personal touch to the enhance experience and take care of any complicated issues that may stand up.

Simple the right way to Get admission to AI-Powered Strengthen 24/7

WPMU DEV’s assistant is available to WPMU DEV folks by the use of The Hub.

You’ll have the ability to get right of entry to it from any computer screen in The Hub by the use of simply clicking on the Have the same opinion button…

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WPMU DEV AI Assistant - Help button
Get admission to the AI Assistant anywhere on The Hub with just a click on on of the Have the same opinion button.

Or select it from the Strengthen tab…

The Hub - Support- Ai Assistant
Get admission to the AI Assistant in The Hub’s Strengthen tab.

Unencumber the AI Assistant, enter your question, and hit the Post button. That’s all there’s to the usage of it!

WPMU DEV AI Assistant - Chat Bot
Type your question into the chat field and hit Post …it’s that easy!

You’ll get an answer in seconds…

WPMU DEV AI Assistant response
Get answers inside the blink on an AI!

And it even provides the assets of its response, so that you’ll have the ability to click on on via to get a further detailed resolution.

WPMU DEV AI assistant - sources.
Click on on on the Provide links to view the documentation or tutorials used to generate the solution and get more information.

Now that you understand how to use the software (in fact, it’s that easy!), let’s take a look at why we expect you can use it.

Benefits of The usage of WPMU DEV’s AI Assistant

With our AI assistant, you’ll have the ability to expect immediate get right of entry to to enhance 24/7 and a faster solution to your issues and inquiries.

The addition of an AI-powered chat bot to our enhance staff is aimed toward allowing us to come up with a faster and additional entire and atmosphere pleasant enhance experience for common questions and issues that we have got already were given documented answers for.

This saves you time having a look out our documentation and frees up our human enhance belongings to take care of further complicated problems and provide further custom designed solutions and an expert lend a hand when required.

WPMU DEV AI Assistant - Example of question and reply.
The usage of the bot to take care of questions that we have documented answers for allows our human enhance staff to take care of your further complicated issues.

We’re confident that this construction will improve your experience and can help you to not very best get necessarily probably the most out of our services and products and merchandise alternatively further importantly, mean you can get once more to your non-public business faster every time you wish to have to interact with us.

The benefits of the usage of our AI-powered help bot include:

  • Rapid lend a hand: Get immediate responses to normally asked questions 24/7 without the want to wait or be located in a queue.
  • 24/7 availability: Our AI assistant is always available, as is our human enhance staff for round the clock enhance any time of day or night time.
  • Quicker issue solution: Revel in a lot much less frustration as our AI assistant can briefly decide and mean you can get to the bottom of common issues.
  • Consistent responses: We’re continuously improving our bot to provide consistent and right kind responses to inquiries, ensuring that you simply download the an identical high-level of enhance that we objective to provide to all of our folks.
  • Larger efficiency: With the AI assistant coping with common inquiries and issues, our human enhance staff can point of interest on giving you further complicated and custom designed enhance when sought after, increasing all of the efficiency of our services and products and merchandise and giving you the following top quality level of enhance.
  • Self-service selection: Find the tutorials and help articles you wish to have faster and with better ease.
  • Multilingual enhance: Our AI assistant is helping a few languages, giving you lend a hand on your most popular language.
WPMU DEV AI Assistant's response in Portuguese.
Need multilingual enhance? No problema!

What Can WPMU DEV’s AI Assistant Have the same opinion You With?

We’ve used OpenAI’s GPT generation to train WPMU DEV’s AI assistant on all of our documentation, blogs, and tutorials.

I wanted to grab what kind of questions we will ask our delightful AI help bot, so instead of bugging our busy enhance staff for answers, I believed why not put the software to the test and ask it immediately…

WPMU-DEV AI Assistant with prompt.
Howdy AI Assistant…I’ll have the bot with the lot and a side order of crisply replies!

Proper right here’s the solution I got…

WPMU DEV AI Assistant's response to topics it can assist users with.
Thanks such a lot, AI bot!

I then repeated this a few cases and compiled the following tick list of areas you’ll have the ability to expect the bot to provide inexpensive answers:

  • WPMU DEV plugins and services and products and merchandise
  • WordPress individual keep watch over
  • WordPress updates and upgrades
  • WordPress troubleshooting
  • WordPress subjects and templates
  • WordPress search engine marketing
  • WordPress protection
  • WordPress potency optimization
  • WordPress multisite
  • WordPress website hosting
  • WordPress eCommerce
  • WordPress construction
  • WordPress design and theming
  • WordPress customization
  • WordPress group and events
  • WordPress perfect practices
  • WordPress backups and restores
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That’s moderately a listing.

Questions You Can Ask WPMU DEV’s AI Assistant

On the other hand…what about asking it “precise” questions? How does the AI assistant take care of the ones?

Well, fortunately surely considered one of our human staff folks (thanks, Marcel!) moderately analyzed and reviewed over 1,200 questions from precise consumers and compiled a report file all the right kind, nearly right kind, and even unsuitable answers given by the use of the AI assistant.

That is just a development of one of the crucial precise questions the AI assistant provided top quality responses for (as judged by the use of our staff of human professionals). Be happy to ask the bot the above questions and check out the replies on your self:

  • Is there a limit to what collection of pictures Smush Skilled can compress?
  • Does Defender art work with the hosted internet website WAF?
  • Is it conceivable to move non-hosted domains in and can all domains have infinite piece of email forwarding?
  • Can I use WooCommerce on a silver/bronze plan?
  • Can Forminator forward the form knowledge that the patron entered to the email notification feature?
  • A brand spanking new internet website showed up in My Internet sites that ends with .local, where did this come from?
  • I’m getting a Error 504 – Gateway timeout on [domain]
  • Can I import Gravity paperwork into Forminator
  • If I associate a consumer with a website, will that shopper robotically be billed for it?
  • Can I set my own pricing for domains?
  • Where i will to find code epp
  • Simple the right way to change the admin piece of email take care of?
  • How can I submit a feature request
  • Will I be charged as a way to upload a connected house to Domains
  • I wish to do particular changes to my paperwork I integrated by the use of forminator.
  • Can I agenda cron jobs?
  • If I cancel my subscription, will I however have get right of entry to to the pro choices until the next renewal?
  • Enabling CDN breaks the pictures after we permit it for the main time. Can I push the pictures to CDN manually previous to enabling the CDN on the internet website to forestall image issues on the live internet website?
  • Simple the right way to restore image resize report
  • Can I’ve a mix of free and paid web sites?
  • Can I get well a deleted internet website?
  • Why is my pictures blurry with Smush?
  • What does suspend internet website do?
  • Can I connect a multi-site WordPress internet website neighborhood and arrange all the plugins on all of the internet website even If I very best have the Fundamental Plan?
  • Does WPMU website hosting have GD PHP Library installed?

Avoid Asking The ones Questions

You’ll have the ability to ask the AI Assistant the remainder you like, alternatively till it’s about WPMU DEV services and products and merchandise or WordPress-related, don’t expect to get an invaluable solution.

WPMU DEV AI Assistant's reply to non-related question.
The bot will spit out replies like this if fed questions it’s not professional to reply to.

Further importantly, the bot does not have get right of entry to to your non-public details or account wisdom, so it will’t resolution questions like:

  • “My internet website is down”
  • “Why is my internet website not loading XYZ?”
  • “What are the best templates to use for my internet website?”
  • “Why didn’t I get hero problems for commenting on final week’s DOTW?”

For lend a hand with the remainder identical to the above, please contact the enhance staff.

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It’s The Best Bot We’ve Got (And We’ll Fortify It A Lot!)

WPMU DEV’s AI Assistant however has some ways to move and a couple of not easy eventualities to triumph over alternatively we believe you’ll to find this software will turn into increasingly more useful when you wish to have fast answers to many commonly-asked questions.

For the reason that software remains to be new and however being professional, it doesn’t always give you the resolution you expect, alternatively you’ll have the ability to help us educate it merely by means of it, so it’ll get better at serving you and all of our folks.

Simply ask a question, and in case you like the answer, click on on on the “thumbs up” (Helpful) icon beneath the response.

WPMU DEV AI Assistant - Helpful Response.
Clicking on the thumbs up icon helps us educate the assistant to turn into further helpful.

Our AI assistant is continuously improving via gadget finding out algorithms. Your feedback it will be taken into consideration inside the bot’s finding out process to provide further right kind and connected responses over the years and help send you a better experience.

In case you occur to to find that the bot’s solution doesn’t resolution your question or help to get to the bottom of your issue, don’t concern, don’t sweat, our helpful persons are however the best mean you can’ll ever get…they usually’re only a click on on away!

If the answer you get from the bot isn’t helpful, click on on on the “thumbs down” (Now not helpful) icon beneath the response and then click on on on the Contact enhance now link and also you’ll be instantly put via to our enhance channel.

WPMU DEV AI Assistant - Not Helpful Response.
If the answer isn’t helpful, click on at the thumbs down button and the link to move at once via to our enhance staff.

In some cases, the assistant might also counsel that you simply contact the enhance staff for help.

An example of a reply from WPMU DEV's AI Assistant.
Our thoughtful bot even encourages you to the touch our enhance staff when it thinks it’s imaginable you’ll need additional help or lend a hand.

And of course, you’ll have the ability to always merely click on on all the way through to our enhance staff immediately…it’s always your variety!

Get Quicker Answers With WPMU Dev’s 24/7 AI Bot and Are living Team Strengthen customer review of WPMU DEV.
We objective to make our enhance a lot more remarkable with our new AI assistant.

Everyone knows from loads of authentic person critiques and user-driven awards that our an expert and faithful enhance is essential to the good fortune of our folks and we ensure you that our purpose is to continue turning in the most efficient buyer beef up within the WordPress universe while providing faster and additional atmosphere pleasant lend a hand.

As mentioned earlier, the aim of bringing you WPMU DEV’s AI-powered assistant isn’t to exchange our human enhance staff, alternatively to help boost up the usual and effectiveness of our enhance services and products and merchandise. Our staff is always available 24/7 to provide non-public enhance and take care of any questions or issues you experience on your WordPress business.

WPMU DEV’s AI assistant and get right of entry to to our 24/7 an expert enhance staff is available to all WPMU DEV folks. In case you occur to’re not a member however, we invite you to check out us as of late totally free.

Thanks a bot!

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